Privacy Policy

Tech Bintang LLC ("Company," "we," "us," or "our") is a digital transformation agency incorporated in the State of Texas, United States. We provide web development, mobile app development, AI development, blockchain solutions, game development, eCommerce development, custom CRM solutions, and brand identity & graphic design services to clients across the US, UK, Australia, and globally.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website at www.techbintang.com, contact us, request our services, or engage with us in any capacity. By accessing our website or services, you agree to the terms of this Privacy Policy.

2.1 Information You Provide Directly

When you interact with us — such as booking a free strategy call, submitting a contact form, or engaging us for a project — we may collect:

• Full name and job title
• Company name and business address
• Email address and phone number
• Project details, requirements, and business goals
• Payment and billing information (processed securely via third-party payment processors)
• Communications, messages, and attachments you send to us
• Event registration details when you register for conferences or events we participate in

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and exit pages
• Device identifiers and screen resolution
• Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

We may receive information about you from third-party sources such as:

• Technology partners including Microsoft, Google Cloud, AWS, Salesforce, HubSpot, Shopify, and Stripe
• Social media platforms if you interact with our social profiles
• Analytics and marketing platforms
• Event organizers such as TechCrunch Disrupt and AWS re:Invent

We use the information we collect for the following purposes:

• To provide, deliver, and manage our services including web, mobile, AI, blockchain, game, and eCommerce development
• To respond to your inquiries, strategy call requests, or project proposals
• To process payments and manage client billing and contracts
• To send project updates, progress reports, and post-launch support communications
• To improve our website, services, and internal processes
• To send our bi-weekly newsletter and technology insights (with your consent)
• To comply with legal obligations under applicable Texas, US federal, and international laws
• To protect our rights, prevent fraud, and enforce our Terms of Service
• To sign and honor Non-Disclosure Agreements (NDAs) and intellectual property assignment agreements
• To facilitate team augmentation engagements and ongoing retainer relationships

Where applicable under laws such as the GDPR (for UK and EU clients) or the California Consumer Privacy Act (CCPA), we process your personal data based on the following legal grounds:

• Contract Performance: To fulfill our obligations under client agreements and project contracts
• Legitimate Interests: To operate and improve our business, communicate with clients, and maintain security
• Consent: For marketing communications and newsletter subscriptions, which you may withdraw at any time
• Legal Obligation: To comply with applicable laws, regulations, and court orders

We do not sell your personal information. We may share your information with:

5.1 Service Providers and Technology Partners

We work with trusted third-party vendors to deliver our services, including cloud infrastructure providers (AWS, Google Cloud, Microsoft Azure), payment processors (Stripe), CRM platforms (HubSpot, Salesforce), and communication tools. These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.

5.2 Legal and Regulatory Disclosures

We may disclose your information when required by law, court order, or government authority, or when necessary to protect the rights, property, or safety of Tech Bintang LLC, our clients, or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

5.4 With Your Consent

We may share your information in any other way with your explicit consent.

Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and support our marketing efforts. The types of cookies we use include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You may control cookies through your browser settings or opt out of analytics tracking. Disabling certain cookies may affect website functionality.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Client project records: For the duration of the project and a minimum of 7 years thereafter for tax and legal compliance
• Contact and inquiry records: Up to 3 years from your last interaction
• Newsletter subscribers: Until you unsubscribe
• Website analytics data: Up to 26 months

When your data is no longer needed, we securely delete or anonymize it in accordance with applicable law.

We implement industry-standard security measures to protect your personal information, including:

• Encrypted data transmission using SSL/TLS
• Secure cloud infrastructure on AWS, Google Cloud, and Microsoft Azure
• Penetration testing and automated security reviews on client systems
• Access controls and role-based permissions for internal staff
• Non-Disclosure Agreements (NDAs) signed before any sensitive project information is shared

While we take reasonable measures to secure your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9.1 Texas and US Residents

Texas residents and US clients have the following rights under applicable state and federal law:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to non-discrimination for exercising your privacy rights

9.2 UK and EU Clients (GDPR)

If you are located in the United Kingdom or European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time without affecting prior lawful processing

9.3 Australian Clients

Clients in Australia have rights under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), including the right to access and correct your personal information.

To exercise any of your rights, please contact us at info@techbintang.com. We will respond within 30 days.

As a global agency serving clients in the US, UK, and Australia with a 50+ member international team, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and data processing agreements, to protect your data in accordance with applicable law.

Our website and services are not directed to children under the age of 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Our website may contain links to third-party websites, platforms, or services (such as event registration pages, partner portals, or social media). We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before sharing any personal information.

All code, designs, and deliverables created for clients are fully assigned to the client upon project completion, as detailed in our project agreements. Any client data or materials shared with us during a project are handled with strict confidentiality and used solely for the purpose of delivering the agreed services.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last Updated" date at the top of this policy and, where appropriate, by sending an email notification. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Response time: Within 4 business hours for general inquiries; within 30 days for privacy rights requests.